Privacy Policy

Luke's Pharmacy & Wellness · Last updated October 29, 2026

Luke's Pharmacy & Wellness ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect through our website, online forms, mobile app and text messaging program, how we use it, and the choices you have. Health information you share with us as a pharmacy patient is also protected under our HIPAA Notice of Privacy Practices.

Information We Collect

We collect information you give us, such as your name, phone number, email address, mailing address, date of birth, prescription and health information, payment information, and your messages to us. We also collect basic technical information automatically when you visit our website, such as IP address, browser type and pages viewed, using cookies and similar tools.

How We Use Your Information

• To fill prescriptions, provide pharmacy and wellness services, and process orders and payments
• To schedule and remind you about appointments and consultations
• To answer your questions and provide customer support
• To send text messages and emails you have agreed to receive
• To improve our website and services, and to meet legal and regulatory requirements

How We Share Information

We share information only as needed to serve you: with your insurance plan and prescribers, with service providers who help us run our pharmacy (such as software, payment processing, shipping and messaging providers) and who may use it only on our behalf, and when required by law. We do not sell your personal information.

SMS / Text Messaging Privacy

If you opt in to text messages from Luke's Pharmacy & Wellness, we collect your mobile number and your consent record to send you the messages you requested.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information, including phone numbers and SMS consent data, will not be shared with third parties or affiliates for marketing or promotional purposes. It is shared only with the service providers that deliver our messages.

You can opt out at any time by replying STOP to any message. Reply HELP for help. See the SMS Terms in our Terms of Service for details.

Cookies

Our website uses cookies to remember your preferences and understand how the site is used. You can turn off cookies in your browser settings, though some features may not work as well.

Security

We use reasonable administrative, technical and physical safeguards, including encryption in transit, to protect your information. No method of transmission or storage is 100% secure.

Your Choices

You may ask us to access, correct or delete your personal information, or to stop marketing emails or texts, by contacting us below. Some records must be kept by law.

Children's Privacy

Our website and text messaging program are intended for adults. We do not knowingly collect personal information online from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top shows when it was last updated.

Contact Us

Luke's Pharmacy & Wellness
101 S Main St, Hailey, ID 83333
Phone: (208) 788-4970
Email: [email protected]